Refund & Cancellation Policy
Last updated: August 2026
Our 7-Day Guarantee
We are confident in the quality of our training. If you attend the first class and do not find value, you may request a full refund within 7 days of your enrolment date. This guarantee is unconditional — no questions, no paperwork beyond the request.
How to Request a Refund
Email us at [email protected] from the email address used at enrolment, including your name, phone number and enrolment reference. We will confirm receipt within 1 business day and process eligible refunds within 5–7 working days to the original payment method.
After the 7-Day Period
Refund requests received after 7 days but before course completion are eligible for a pro-rata refund based on the portion of the course not yet delivered, minus administrative charges. No refunds are available after the course is completed or the capstone project is submitted.
EMI & Payment Plan Cancellations
If you purchased via an EMI plan, cancellation follows the same policy. Refunds for EMI plans are credited to the original source; any interest charges applied by the financing partner remain the responsibility of the cardholder as per the partner's terms.
Non-Refundable Items
The following are not refundable: (1) fees for the Microsoft PL-300 exam, which are paid directly to Microsoft, (2) any third-party software licenses you purchase separately, and (3) custom corporate training programs, which are governed by their own contracts.
Duplicate or Erroneous Payments
If you were charged twice or an incorrect amount was charged, contact us with proof of payment and we will refund the excess amount within 5–7 working days.
Promotional Discounts
If a refund is calculated, it will be based on the amount actually paid (after discounts), not the list price.
Contact
For any refund-related queries, email [email protected] or call +91 81888 77720, Mon–Sun, 9 AM–9 PM IST.